Conditions générales de prestation

1.   Identité administrative de KINFY-FZCO

 

• Company name: KINFY-FZCO
• Legal status: Freezone Company
• Adress:

Building A1, Dubaï Digital Park, Dubaï Silicon Oasis,

Dubaï, United Arab Emirates

• License number: 51948
• Issued by: International Free Zone Authority (IFZA)
• Email Adress: info@kinfy.io
  
  

2.   Purpose

 

1. These General Terms of Service (hereinafter "GTS") aim to define the rights and obligations of the parties within the framework of crypto-asset investment advisory services offered by KINFY-FZCO (hereinafter "the Advisor"), as well as the use of automated client account management solutions via API interfaces.
   
   
2. These solutions include, in particular, the ability to access trading robot services provided by a third-party company, selected for their reliability and expertise, with the aim of optimizing Clients' investment management (hereinafter the "Services").
   
   
3. The GTS specify the terms of execution of services, the respective responsibilities of the parties, as well as the conditions of use of the technological tools made available through the Advisor.
   
   
   

3.   Definitions

 

A. Client:

• is any natural person or legal entity that enters into a service relationship of any type with KINFY-FZCO whose "KINFY-FZCO service application" file has been accepted by KINFY-FZCO and whose withdrawal period has expired or been waived.
• active client: within the framework of the relationship with a business introducer
  • a client whose API reading is operational
  • a client whose KYC is up to date
  • a client who is up to date with payments

 

B. WIN-WIN PACK:

• is structured around the notion of an investment pack with a unit value of 15,000 USDT
• its complete capital value is 15,000 USDT entirely and totally free (i.e., which is not used in a trading order).
• the global investment is minimum 10,000 USDT entirely and totally free per client, regardless of the quantity of packs subscribed.
  
  

C. Services:

• is a crypto-asset investment advisory service.
• is management of the client relationship with a partner company specialized in crypto-asset trading robots via the Binance platform.
• investment amounts as well as gains will always be expressed in stablecoin.
• in accordance with current applicable rules, investment amounts are currently mentioned in USDT and gains in USDC.
• in case of modification of the legislative framework, it is possible that stablecoin choices may be adjusted, without this affecting the validity of current GTS.

 

D. Binance:

• is one of the largest cryptocurrency exchange platforms in the world. It allows users to buy, sell, exchange and store a wide range of crypto-assets.

 

E. API Key:

• is a unique identifier used to authenticate an application or user when interacting with an API (Application Programming Interface).
• ensures that only authorized parties can access a service or data via the API.

 

F. API Key Configuration:

• in order to guarantee optimal security and control of the API key system in the client's Binance account during its configuration, KINFY-FZCO recommends strictly limiting the usage rights of the API key by checking exclusively the "reading" and "enable spot and margin trading" options.
• activation of these options is only possible once the IP addresses provided by KINFY-FZCO are entered in the API key settings.
• IP addresses are only transmitted to the Client by KINFY-FZCO via the exclusive communication channel (email).
• for security reasons, IP addresses may change and the information will also be transmitted by email.

 

G. IP Addresses (Internet Protocol address):

• is a series of unique numbers assigned to each device connected to a computer network, such as the Internet.
• allows identifying and locating a device on the network so that it can communicate with other devices.

 

H. Crypto-asset:

• is a digital asset based on blockchain technology or distributed ledgers (DLT, Distributed Ledger Technology).
• is issued, transferred and stored electronically.
• can be used as a means of exchange, store of value or investment.
• is generally not recognized as an official currency.

 

I. Stablecoin:

• is a crypto-asset whose value is backed by a stable currency or asset, such as USD (e.g., USDT, USDC).

 

J. Installation Package:

• is linked to the investment pack.
• includes prices, licenses and fees related to service implementation.

 

K. Prices:

• the indication of the service price is fixed in USDC.
• in case of modification of the legislative framework, it is possible that stablecoin choices may be adjusted, without this affecting the validity of current GTS.

 

L. Gains:

• are realized by the specialized partner company.
• are converted to USDC.
• are communicated to the client monthly via an account statement as of the last calendar day of the previous month.
• thanks to the API key, KINFY-FZCO confirms the validity, control and security of information transmitted by the specialized partner company.

 

M. Commissions:

• are percentages charged by KINFY-FZCO in exchange for the service.
• are calculated based on a percentage of the total amount of monthly gains.
• the percentage is determined in the pricing grid.

 

N. Business Introducer:

• is a person or company that connects two parties with the aim of facilitating a commercial transaction, contract or agreement.
• plays the role of intermediary.
• does not take part in the conclusion of the contract or the execution of the service.
• The "business introducer contract" is signed between KINFY-FZCO and the business introducer.

 

O. Share:

• is a remuneration mechanism for the business introducer.
• is called "WIN-WIN SHARE".

 

P. Governance :

• in technologies like blockchain, refers to processes that allow the community to make collective decisions to help evolve the protocol or network.
• on this basis, KINFY-FZCO calls on the client community to allow them to express their opinion on internal or strategic subjects.
  
  

4.   Services

 

Here are the various services encompassing our investment advisory:

 

A. Technology Watch:

the set of activities aimed at monitoring and analyzing technological developments, innovations and trends in a specific field. It can include monitoring patents, scientific publications, market studies, competitor analysis, and other sources of information to stay informed of the latest advances and opportunities in a given sector.

 

B. Monitoring of Regulatory Developments:

monitoring of new regulations or changes that may affect crypto-currency investments, particularly AML (anti-money laundering) and KYC (Know Your Customer) legislation.

 

C. Investment Strategy Development:

creation of personalized investment strategies based on the client's objectives, risk tolerance, and market conditions. This includes portfolio diversification, risk management, and performance optimization strategies.

 

D. Portfolio Management:

examination and evaluation of information and data concerning the crypto-currency market and associated tokens in order to predict future movements of these assets. This analysis is based on the study of factors that influence the value and performance of crypto-assets, such as demand, supply, regulation, technological trends, and overall economic activity.

 

E. Crypto-asset Diversification:

investment strategy that consists of distributing investments across different types of crypto-currencies. The main idea behind diversification is not to concentrate one's investment portfolio on a single crypto-asset, but rather to distribute it across several crypto-assets that may react differently to the same market events.

 

F. Active Monitoring:

KINFY-FZCO regularly and dynamically monitors the performance of crypto-assets and adjusts the directions taken by the specialized partner based on market conditions, economic trends, or developments of specific assets.

5.   Duration of Service Provision:

 

A. KINFY-FZCO's service provision takes effect from the first calendar day following the end of the legal withdrawal period of 14 days, for one quarter.

B. However, in order to standardize periods, the initial duration will be adjusted to end at the end of the current calendar quarter.

C. Subsequently, the service provision will be automatically renewed for successive periods corresponding to civil quarters, unless terminated in accordance with the terms provided for in these general conditions.

 

6. Termination Terms

 

A. In the event of a termination request made by the client, KINFY-FZCO undertakes to close the service within 72 hours following receipt of the request.

Termination will then take effect immediately, unless otherwise specified by the client.

 

B. KINFY-FZCO reserves the right to terminate the service to the client.In this case, the company undertakes to inform the client at least 30 days before closing the service within the specified timeframes.

 

7.   Roles and Obligations of the Business Introducer

 

A. KYC Obligation

• The business introducer is required to complete the "Business Introducer KYC" form and obtain KINFY-FZCO's validation.
  
  

B. Assistance in Creating and Setting Up a Binance Account

• The business introducer accompanies the client in creating their account on the Binance platform, as well as in its initial configuration.

This accompaniment includes the necessary steps to enable the client to benefit from the services offered by KINFY-FZCO, without however including management or direct intervention on operations carried out via this account.

C. Assistance, Administrative Monitoring and Technical Monitoring

• The business introducer accompanies the client in the technical and administrative procedures necessary for the optimal use of the services offered.
• They assist the client in executing transfers and managing API keys, by providing clear explanations and appropriate technical support.
• Their role is strictly limited to punctual assistance.
  The business introducer does not perform these actions on behalf of the client and does not directly access their tools or confidential information.

 

D. Limited Liability

• The business introducer cannot be held responsible for financial losses, service performance, or decisions made by the client on the Binance platform.
• They act exclusively as an intermediary to provide technical or administrative assistance and cannot be held responsible for any disputes between the client and the Binance platform, nor for the results of the client's activities.

 

E. Legal Framework

• The business introducer acts in accordance with applicable laws governing relationship activities in the crypto-asset field.
• It is specified that the business introducer does not provide services requiring specific authorization, such as personalized financial advice, portfolio management, or any other activity regulated by competent authorities.

Any intervention by the business introducer is limited to a technical and administrative support role, without involvement in the client's financial decisions.

 

8.   Price

 

A. Unit Installation Package for a "WIN-WIN PACK" of 15,000 USDT:

• Price without "WIN-WIN Sharing": 3300 USDC excluding tax

Price with "WIN-WIN Sharing": 3000 USDC excluding tax

• A monthly commission of 25% excluding tax on gains realized by the specialized partner is charged to the client by KINFY-FZCO.

B. "WIN-WIN SHARE" Terms

• After the client's 14-day withdrawal period, the business introducer's remuneration is calculated based on the number of new "WIN-WIN PACK" subscribed by this client:
  
  • 250 USDC including tax per pack for a quantity between 1 and 4 pack(s).
  • 500 USDC including tax per pack for a quantity between 5 and 9 packs.
  • 750 USDC including tax per pack for a quantity between 10 and 19 packs.
  • 1000 USDC including tax per pack for a quantity from 20 packs onwards.
• The remuneration mentioned above is calculated, per client individually, at each new subscription of one or several packs by this client without taking into account their previous subscriptions.
• Monthly remuneration of 20 USDC including tax or equivalent per active "WIN-WIN PACK" and whose 15,000 USDT per pack are totally released.
• The remunerations mentioned above will be paid to the business introducer between the 15th and 20th of the following month.
• Except in cases where the results of the active client brought in would not be sufficient to remunerate the business introducer.
  
  

C. "ONE to ONE" Assistance

• Via video call
• Package 500 USDC excluding tax
• Maximum 2 hours
  
  

D. Coordination of Client Account Modification with the Specialized Partner

• On quote

 

E. Specialized Partner Technical Service Intervention

• Rectification of crypto-asset allocation during an unspecified transfer by a client:

(See "KINFY service application file, consent article - point 12 -" or "KINFY pack service addition, consent article - point 6 -")

• On quote
• Reactivation of specialized partner service for late payment
  
  • 100 USDC excluding tax
• API key modification
  
  • 250 USDC excluding tax
  • Unless the cause is not the client's responsibility.
    
    

9.   Payment Terms

 

A. Accepted Payment Methods

• Deposits in USDC to the address indicated in the invoice sent.
• In case of modification of the legislative framework, it is possible that the stablecoin choice may be adjusted.
  
  

B. Payment Deadline

• Except in exceptional cases, invoices are issued monthly, between the 1st and 10th of the following month.
• From receipt of the invoice, and after a 5-day period in case of non-payment, KINFY-FZCO reserves the right to suspend services until full payment of amounts due.
  
  

10.   Serious Misconduct

 

A. Any behavior or action preventing the proper execution of the service or compromising the contractual relationship constitutes serious misconduct.
In this regard, non-payment of due commissions, after the suspension period mentioned in the "Payment Terms" section (article 9), constitutes serious misconduct.

In case of serious misconduct, KINFY-FZCO reserves the right to terminate the service provision without notice and to take any necessary measures to assert its rights, including recourse to legal proceedings.

 

B. Unauthorized disclosure of documents or information bearing a confidentiality notice also constitutes serious misconduct.

Any document transmitted by KINFY-FZCO and bearing the "confidentiality clause" notice must not be disclosed to third parties without the prior written agreement of KINFY-FZCO.

In case of violation of this obligation, the company reserves the right to immediately terminate the contract, without notice, and to initiate all necessary actions to protect its rights, including through legal proceedings.

 

11.   Right of Withdrawal

 

A. In accordance with applicable legislation, the client has 14 days to exercise their right of withdrawal.

 

B. After validation of the "KINFY service application file" or "KINFY pack service addition", are sent:

• the Waiver of Right of Withdrawal Form.
• the Request for Right of Withdrawal Form.
  
  

12. Guarantees and Liabilities

 

A. Any investment, including those in crypto-assets, involves risks.

KINFY-FZCO does not guarantee future gains and the client acknowledges being informed of the risks inherent to crypto-asset investments, particularly market volatility.

 

B. KINFY-FZCO's liability does not apply if the service is modified by the client or if market conditions make execution impossible.

 

C. KINFY-FZCO will not be responsible for losses resulting from imprudent use of services or lack of corrective action on the part of the client.

 

13.   Personal Data Protection and PDPL Compliance

 

A. Compliance with the Personal Data Protection Law (PDPL):

KINFY-FZCO undertakes to comply with the Personal Data Protection Law of the United Arab Emirates (PDPL), in force since 2022.

We process our clients' personal data in accordance with the requirements of this law, in order to guarantee the security and confidentiality of your personal information.

 

B. Collection and Use of Personal Data
Clients' personal data is collected solely in order to provide the described services and within the limits authorized by the PDPL.
This data may include information such as name, address, email address and other information necessary for the services provided by KINFY-FZCO.

 

C. Prior Consent:

In accordance with the PDPL, KINFY-FZCO will obtain your prior and explicit consent before collecting, processing or sharing your personal data, unless the processing is authorized by law or is necessary for the execution of a contract with you.
You have the right to withdraw your consent at any time, under the conditions provided for by the PDPL.

 

D. Individual Rights:

In accordance with the PDPL, you have the following rights regarding your personal data:

• Right of access: each client has the right to request access to the personal data we hold about you.
• Right of rectification: you have the right to request correction of any incorrect or incomplete information.
• Right of deletion: each client can request deletion of their personal data, subject to exceptions provided for by law.
• Right of data portability: the client has the right to receive their personal data in a structured, commonly used format, and to transfer it to another data controller if necessary.

 

E. Data Security:

KINFY-FZCO implements appropriate security measures to protect your personal data against any unauthorized access, use, disclosure, modification or destruction.

These measures are regularly updated to ensure the protection of personal information we hold.

 

F. International Data Transfer:

Under the PDPL, KINFY-FZCO may transfer your personal data to third countries if this is necessary for the execution of our services, provided that these countries offer a level of data protection deemed adequate, or if appropriate protection mechanisms are in place, in accordance with legal requirements.

 

G. Data Sharing with Third Parties:
KINFY-FZCO will only share your personal data with third parties in the following cases:

• to comply with a legal or regulatory obligation;
• with third-party service providers who process data on behalf of KINFY-FZCO and under the express supervision of KINFY-FZCO;

 

H. Data Retention:

KINFY-FZCO retains your personal data for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

 

I. Modifications to the Privacy Policy:

KINFY-FZCO reserves the right to modify this privacy policy at any time, in accordance with the PDPL and any other applicable legislation.

Clients will be informed of any significant modification through appropriate channels.

 

J. Contact Information to Exercise Your Rights:

For any questions or requests concerning your personal data, or to exercise your rights under the PDPL, please contact our data protection officer at the following address: kinfy@proton.me / info@kinfy.io

 

14.   Force majeure

 

A. Definition of Force Majeure:

KINFY-FZCO cannot be held responsible for the inability to execute all or part of its obligations under this contract in the event of the occurrence of a force majeure event, as defined by applicable legislation and jurisprudence.
Force majeure refers to any unforeseeable, unavoidable event external to the will of the parties, which prevents the execution of contractual obligations.

Force majeure events include, without limitation, natural disasters (such as earthquakes, floods, hurricanes), fires, pandemics, armed conflicts, wars, strikes, acts of terrorism, acts of sabotage, government measures (for example, travel bans, business closures), acts or omissions of third parties (suppliers, subcontractors), or any other unforeseeable situation or independent of our will.

 

B. Examples of Force Majeure Including Specific Events:

In the event of unforeseen events directly affecting KINFY-FZCO's facilities, such as fires, serious material damage, failures of essential systems or computer security breaches, KINFY-FZCO will be exempt from any liability to the extent that these events make the execution of its contractual obligations temporarily or permanently impossible.

Similarly, in the event of inter-country conflicts, international sanctions, or geopolitical tensions, KINFY-FZCO may be forced to suspend or interrupt its commercial relations with certain clients or partners, without this constituting a violation of these GTS. This includes situations where legal restrictions, embargos or military conflicts occurring in one or more countries would prevent normal execution of the contract.

 

C. Consequences of Force Majeure:

In the event of the occurrence of a force majeure event, KINFY-FZCO must inform the client as soon as possible, and this, within a reasonable time after the occurrence of the event.
The execution of KINFY-FZCO's obligations may be suspended during the duration of the force majeure event, without this resulting in penalties or financial liabilities.

If the force majeure event lasts more than three months, the parties may discuss a possible termination of the contract without liability on either side.

In case of force majeure, the parties undertake to cooperate in good faith to try to minimize the impact of the event on the execution of contractual obligations.

 

D. Exceptions to Force Majeure:

IIt is specified that force majeure does not apply to cases where the inability to execute is due to an internal management failure of KINFY-FZCO, negligence on its part or a pre-existing cause.
KINFY-FZCO may also not invoke force majeure to relieve itself of its responsibilities in case of non-payment of amounts due by the client or for events occurring before the conclusion of the contract.

 

15.   Applicable Law and Competent Jurisdiction

 

A. Applicable Law:

This contract is governed by the law in force in the jurisdiction of Dubai, United Arab Emirates, without regard to conflict of law rules.

Any contractual relationship between the client and KINFY-FZCO, as well as the interpretation, execution and application of these General Terms of Service (GTS), will be governed by the laws of the United Arab Emirates, and more particularly those relating to consumer protection and personal data, such as the PDPL (Personal Data Protection Law).

The parties agree that any question relating to the application, interpretation and validity of these GTS will be subject to the laws in force in Dubai, and this, regardless of any foreign legislation.

If a conflict should arise, the parties recognize and accept that the applicable legislation will be that of the United Arab Emirates, unless imperative legal requirements in the jurisdiction of another country prevail over this provision.

 

B. Competent Jurisdiction:

In the event of a dispute concerning the interpretation, execution, or validity of these General Terms of Service (GTS), the parties agree that only the competent court of Dubai (United Arab Emirates) will be authorized to rule.

The Dubai court, located in the Dubai International Financial Centre (DIFC) or another competent court in Dubai, will be the only one competent to hear disputes or litigation relating to these GTS.
The parties expressly waive any other jurisdiction that might be competent under the principles of general jurisdiction or conflict of law rules.

 

C. Médiation
Before initiating legal proceedings, the parties undertake to attempt to resolve any dispute amicably, through a mediation procedure or any other alternative dispute resolution mechanism, subject to applicable local laws and regulations.

In the event of a dispute not resolved by mediation, the judicial procedure will be conducted in accordance with the rules and procedures in force in the judicial system of the United Arab Emirates, particularly with regard to commercial and contractual disputes.

However, at any time before or during judicial proceedings, the parties may agree to resort to mediation in order to attempt to reach an amicable resolution.

 

16.   Severability Clause